(This article was originally published on Buick.com)
Brand moves up three spots to 2nd overall
DETROIT – Buick today was recognized as one of the most dependable brands in the J.D. Power 2015 Vehicle Dependability StudySM and improved to second overall, from fifth last year, outperforming many luxury makes.
The 2015 study tracks 2012 model year vehicles in the third year of ownership. According to the study, Buick was 34 percent more reliable than industry average.
Driving the brand’s overall gains, the Buick LaCrosse was recognized as J.D. Power’s segment leader in the Large Car segment. And the Buick Enclave was ranked second in the Midsize SUV segment.
“Buick’s ranking is a testament to the fact that we on the leading edge of reliability, quality and customer service,” said Duncan Aldred, vice president of Buick. “More and more customers are visiting the Buick showroom because we put these values at the core of every model we bring to the market.”
The 2014 Buick Encore ranked highest in the Sub-Compact SUV segment in both the J.D. Power 2013 and 2014 Initial Quality StudiesSM. This award also complements Buick’s recognition as the highest-ranking mass-market brand for customer satisfaction with dealer service, according to the J.D. Power 2014 U.S. Customer Service Index StudySM.